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Product Management

Product Trials and Data Tribulations

A product trial period is the time when sales teams have the greatest need to know what is going on between customer and…

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Onboarding

Silent Majority

Who are they? What do they want!? As we’ve written, B2B software presents some unique complications. Consider this – in…

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Executives

Running your own race

The City of Raleigh and New York City marathons were both held last weekend, and I had friends and colleagues running both…

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Analytics

Product Managers’ #1 Challenge

Yesterday, the folks at MindTheProduct posted the results of a short, informal survey of product managers. They asked one…

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Product Management

Pendo Story: Infusionsoft

Based in Chandler Arizona, Infusionsoft provides the leading sales and marketing platform for small businesses. Its Web-based…

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Product Management

How to Translate Your Strategic Goals Into an Actionable Product Roadmap

In addition to your many other responsibilities as a product manager, you may have noticed that you often play the role of a…

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Analytics

Free Your Data! Banish Data Silos For Good

Data silos are a common problem in organizations. Incompatible tools (and often a dose of departmental territoriality) cause…

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Product Management

Pendo Announces New Application For Gainsight and Salesforce

San Francisco, CA – October 04, 2016 – Pendo, a data-driven platform that helps companies deliver great software,…

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Customer Success

Pendo Integrates with Salesforce to Deliver Product Intelligence to Go-to-Market Teams

Raleigh, NC – October 03, 2016 – Pendo, a data-driven platform that helps companies deliver great software,…

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Executives

Happy Birthday to Us!

Tomorrow, October 1st, we celebrate our third birthday.  I’m sitting in our fancy new office that we moved into 2 weeks…

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Product Management

Pendo Story: Infor HCM

Darrell Burgan is the vice president of development for Infor’s Human Capital Management software portfolio. He leads a…

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Onboarding

All Aboard the onboarding ‘Orient Express’ – Part 1

Orient Express? Better onboarding = faster orientation… get it? In our case, it’s the code name for a cross-functional…

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Product Management

What Does It Take to Be a Product Manager?

By taking responsibility for the entire lifecycle of a product, a product manager forms a bridge between users, marketing,…

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Best Practices

Why Good Product Managers Practice Roadmap Strategy

Last month, I sat down with Jim Semick of ProductPlan to discuss his “Guide to Product Roadmaps” book, and to delve into…

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Customer Success

12 Great Reads for Product Teams

Long hot days tend to lull us into a sense of timelessness, but already back-to-school sales seem to be creeping in around…

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Product Management

10 Tips on B2B SaaS

Building a new B2B SaaS product comes with its own set of unique challenges. And like bugs on a windshield, the faster you…

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In-Application Guides

User Experiments with In-App Guides? Make Sure You Know What to Measure

In-app guides provide a unique avenue to product and customer success teams–they open up the application itself as a…

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Customer Success

Five Product Manager Tips from Camp

I spent last weekend at ProductCamp LA. I’ve been to plenty of camps–sailing camp, YMCA camp, and leadership camp. It…

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Product Management

Why You Should Be Lazy To Win

I often challenge teams with the following question: What would happen if you stopped building anything new? Just stopped?…

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Product Management

Manage UX Tasks With These Three Options

In my career I’ve heard this conversation play out over and over: Engineer: “Um, we have no idea what UX is even…

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Product Management

Focus On These 8 Things To Build Better Products

If you focus on these eight concepts you WILL build better products. It will not be easy, and it will not be instant.…

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Best Practices

12 Traits of a Powerful Product Vision

They lack bite, resonance, and cohesiveness. It just feels like you’re going through the motions. But what makes a product…

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Product Management

Pendo and Gainsight Partner to Grow Product and Customer Success

Oakland, California — Pendo and Gainsight announced today a new strategic partnership to deliver an integrated Product and…

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Product Management

Your Product Is A Service

Your Product is… What defines product? Is it a list of features? Is it the functionality? How about the brand, packaging,…

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