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Pendo Blog

Insights on product, users, and success.

Best Practices

Pendo Story: BombBomb

Personalized in-app user onboarding saves over 300 customer success hours without losing the ‘white glove’…

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Executives

Pendo Announces Industry’s First Product Cloud

Latest Pendo release includes new product analytics features, integrations with third-party tools, and a new integration hub…

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Product Management

An Open Cloud for Product Leaders

This week, Pendo hosts 400 product leaders for our annual Pendomonium conference in Raleigh. Today, as we kick off the first…

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Product Management

Understanding GDPR – A Primer for SaaS Product Teams

As the rollout of the new EU General Data Protection Regulation looms, many product teams are both apprehensive about…

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Mobile

Pendo’s New Mobile Offering Helps Teams Create Delightful Product Experiences on Any Screen or Device

Today, we announced the addition of integrated native mobile analytics, surveys, announcements, and guidance to the Pendo…

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Executives

Pendo Announces First Integrated Product Experience Platform for Understanding and Guiding Users Across Any Screen or Device

In the five months since Pendo’s acquisition of Israel-based Insert.io, the company has integrated company, culture and…

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Team

Pendo Dino Move Adventure Celebrates Raleigh Roots, New HQ

As Pendo’s first director of communications, I get a lot of questions about what I do here. Media relations, speaking…

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Executives

Pendo Exits FY18 With Tripled Bookings, Nearly 300 New Customers and New Downtown Raleigh Address

Pendo reports substantial annual revenue and customer growth as it opens a new downtown Raleigh headquarters and preps to add…

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Best Practices

Pendo Publishes Inaugural State of Product Leadership Survey Results

A seminal study of 300 product leaders creates baseline of understanding around the evolving role of product management…

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Best Practices

Pendorama: Building Community Around Customer Stories, Starting in Boston

We recently kicked off the first Pendorama in one of our favorite cities – Boston. Customers from nearly two dozen…

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Best Practices

Pendo Launches ProductCraft.com, An Editorial Site By and For Product Leaders

Pendo.io, creator of the leading SaaS-based Product Experience Platform, today announced the launch of ProductCraft, a…

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Product Management

How Will the Product Manager Role Change in 2018?

As product experience becomes more important in many software companies, the product manager role is undergoing a fairly…

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Product Management

Front UX Bootcamp: Product Learning and Practice at 7,000 Feet

Set on the stunning slopes of Utah Olympic Sports Park, last week’s Front UX and Product Management bootcamp was…

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Executives

Capping a Year of Explosive Growth, Pendo Hires Former Marketo Senior Executive as Chief Revenue Officer

Today, Pendo announced former Marketo global sales executive Bill Binch as its first chief revenue officer. Binch is…

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Best Practices

How Sprinklr Uses Pendo to Help the World’s Largest Brands Do Marketing Better

Pendo customer, Sprinklr, helps the world’s largest brands do marketing, advertising, care, sales, research, and commerce…

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Executives

2017 Retrospective: A Very Big Year for Pendo

Phew! 2017 is in the books, and as I reflect on the past year, for Pendo, there is so much to celebrate. In 2017, we grew by…

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Product Management

Pendo Announces Pendomonium Conference and Pendorama

Today Pendo announced its second annual Pendomonium, a destination conference for technology product leaders. Additionally,…

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Best Practices

Simplify and Personalize NPS with Pendo’s NPS Survey Wizard

NPS is an important metric for most companies today, providing a quantifiable measure of customer advocacy that companies can…

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Product Management

10 Things Learned from Launching a New Product

This post was written by Pranay Kamat, Product Manager at Loggly Inc. Just over a month ago, the team at Loggly successfully…

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Analytics

Trends Fosters Improved Insights and In-App Analysis

To create products that customers love and can’t live without, product managers need to grasp how different types of users…

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Executives

Pendo Wins Two 2017 NC Tech Awards

The LinkedIn Top 50 Startup recognized by NC Technology Association as Small Tech Company of the Year and most innovative use…

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Product Management

5 Metrics That Matter for Product and CS Teams

Are your customers getting ongoing value from your product? You may think that you know the answer, but without clear metrics…

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Product Management

Focus on your strengths with NPS

This post was written by Dan Larsen, Senior Product Manager at Henry Schein and host of the Founder Story Podcast. One of my…

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Product Management

Why Raleigh?

Why Raleigh? It’s a question I get often when I share where Pendo is headquartered. I wish I had created an exhaustive…

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