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Pendo Blog

Insights on product, users, and success.

Product Management

Web Application Performance

Web application performance is not only a healthy goal to strive for in 2017, it can also significantly impact your business.…

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Executives

Pendo Core Values, Pt. 2: Brutal Honesty

I think that every company has one core value that is sort of controversial — brutal honesty is ours. Our core value,…

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Product Success

A Different Kind of Product Conference

In December, we announced Pendo’s first annual product conference, Pendomonium. Located in Raleigh, NC, we want to bring…

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Onboarding

User Onboarding – The Real Story

Insights from our survey of product management and customer success professionals As a marketer, one of the things I pay…

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Product Management

SaaStr 2017 Checklist

Happy SaaStr 2017!Six things you won’t want to miss at SaaStr this year: 1. Start the week off right with Happy…

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Product Management

Bringing the Pink to SaaStr 2017

Next week, the Pendo team is attending our 2nd SaaStr Annual, and after last years event, we couldn’t be more excited.…

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Executives

Pendo’s Core Values, Pt. 1

Recently, I was speaking with a candidate for a position who asked, “Do you share your core values with customers?” I…

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Team

Coast to Coast: Expanding Pendo’s Reach

Callie Mahlan is one of the key players on Pendo’s Business Development team, but her story is a little different than the…

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Product Management

The Stars Are Here

Now we’re getting even more organized. In December we introduced a new “Groups” feature for feature and page analytics…

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Product Management

7 Events No Product Manager Should Miss This Year

The beginning of every quarter feels like crunch time as teams rush to budget and plan for the best events to attend in the…

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Product Success

Guidelines for Feature Releases

Many companies are shifting from big-bang feature releases to more gradual rollouts in which the feature is still being…

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Executives

Pendo’s Series B Slide Deck

Last week, I wrote about top takeaways and overall best practices for entrepreneurs outside of the bay area looking to raise…

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In-Application Guides

Target, Target, Target

In the old joke, a musician lost on the streets of New York asks a stranger, “How do you get to Carnegie Hall?” The…

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Product Management

The Path and the Destination

I’d like to share a (hypothetical) story about a product dashboard to illustrate the need to differentiate the noise of…

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Executives

How Startups Outside the Bay Area Can Fundraise in a Big Way

Raising venture capital is tough for any startup. But it can be a little more difficult when you’re located outside of…

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Product Management

2017: Helping Customers Innovate

2016 is coming to a wrap, so I want to briefly reflect on the year and look ahead to 2017. We’ve written a lot recently…

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Product Management

We Are What We Learn

When I talk to teams about data and evidence-driven product development, I invariably encounter some fear and trepidation:…

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Product Management

Introducing Pendo Groups

It’s getting a little unruly in here… Some order is in order Regular users of Pendo will be familiar with our color…

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Executives

The Next Chapter

Today we are announcing our $20M Series B financing led by Spark Capital.  We’re extremely excited about this financing as…

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Product Management

Pendo Raises $20 Million Series B Funding Led by Spark Capital to Accelerate the Consumerization of Enterprise Software

New funding based on company’s unique product experience platform and 400 percent annual revenue growth. RALEIGH, N.C. –…

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Customer Success

6 Takeaways from 6 Months of NPS: A Retrospective

Surprise; gone are the days of collecting 90% of your customer’s lifetime value on Day 1. Consumers today not only have…

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Onboarding

Achieving Success Beyond Launch with a Modern Approach to Engagement

*Special guest post by Chris Myers, Vice President of Partnerships, Igloo Software As we enter the era of the digital…

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Product Management

Feature Adoption in the Real World

In your oddly-work-related dreams: “That new feature sounds great! We’ll roll it out right away and get you any feedback…

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Onboarding

All Aboard the ‘Orient Express’ Part 4

Pendo Re-imagines Our User Onboarding Experience – Part 4 Launch Welcome back to the Orient Express. The proverbial…

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