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Polls

Building NPS Cross Product Usage Analysis: Part 1

At Pendo, we push all of our NPS surveys into Slack to stay on top of user feedback. The channel, named #proj-nps, is one of…

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Customer Success

6 Takeaways from 6 Months of NPS: A Retrospective

Surprise; gone are the days of collecting 90% of your customer’s lifetime value on Day 1. Consumers today not only have…

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Customer Success

Pendo Story: TrendKite

Becky Banasik is the Vice President of Customer Success at TrendKite, an analytics-driven platform that is revolutionizing…

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Polls

Testing NPS Surveys – How a Simple Change Caused a 78% Variation in Net Promoter Score Results

At Pendo we’ve been highly consistent in our outreach for customer feedback. Engaging with, and ensuring that our clients…

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Polls

Introducing Pendo Polls & NPS Scores

Bring together quantitative product analysis and qualitative user feedback for unprecedented insight. Getting customer and…

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