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Pendo Blog

Insights on product, users, and success.

Executives

Pendo CEO Todd Olson to Speak on Dreamforce Panel Moderated by Mark Cuban

The CEO of one of LinkedIn’s Top 50 Startups for 2017 will join two other panelists to discuss how to achieve…

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Product Management

Tips from Product and UX Leads on How to Collaborate to Build Exceptional Products

Last week, Pendo teamed up with our friends at ProductPlan to explore how product and UX teams can come together to build…

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Product Management

5 Things Product Managers Need to do Better in 2018

The most effective product managers are visionary empathizers, able to understand their customer, in at least some particular…

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Product Management

What is Product Management Anyway?

This blog is written by Cliff Gilley, Technical Product Manager at K2 and The Clever PM Among the many roles within…

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Product Management

Think Like a Parent and Excel at Product Management

Written by Emily Hardin, Product Manager at FoodLogiQ I’m not going to lie. It is not easy being a product manager and a…

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Product Management

Pendo Named “Best Place to Work,” Appoints Executives, Signs New Lease to Accommodate Rapid Growth

Downtown Raleigh Office Space Supports Strategy to Double Headcount in 2018RALEIGH, NC—SEPT. 20, 2017—Pendo.io, creator…

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Product Management

Pendo Completes SOC 2 Type 1 Audit

As an extension of your product, we believe that security and other controls at Pendo must be central to everything we do.…

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Polls

Reinventing NPS Analysis

New Net Promoter ScoreSM data visualizations provide deeper insight into the behaviors that drive satisfaction “NPS…

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Product Management

Going all-in on mobile: Welcome Insert to the Pendo Family

Today we’re announcing the acquisition of Insert, a mobile app engagement solution.   When we started Pendo, our initial…

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Product Management

How We Built Pankbot

Last week, Pendo hosted our second, semi-annual hackathon, or, as we like to call it, Bias to Hack. During this round of Bias…

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Product Management

Fireside Chat with Megan Quinn, Former PM at Google & Square

The question of where exactly do Product Managers come from has a variety of answers. Some PMs are former founders, some are…

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Best Practices

Get Going at GopherCon

The Go community is growing by leaps and bounds: a fact borne out by the 2017 TIOBE programming language popularity index,…

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Executives

Four New Executives Hired At Pendo

Raleigh, NC – July 25, 2017 – Pendo, a data-driven platform that helps companies deliver great software product…

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Best Practices

Pendo Story: Insightly

In-app messages increase onboarding engagement by 1540% and triple freemium conversions Teresa Roche is the Director of…

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In-Application Guides

In-App NPS Surveys: The Best Delivery Method?

Best practices for Net Promoter surveys is one of the areas where we see the most interest from our customers and prospects.…

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Product Management

The Agent

Since I started working at Pendo, people often ask, “What is Pendo?” From an engineering perspective, if Pendo is one…

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Customer Success

Fuel Adoption: A Guide for Proactive Processes

Today’s post is authored by Kayla Murphy, Director of Customer Advocacy, Success & Growth at Trustfuel as part of…

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Executives

Pendo Secures $25M Series C Funding Led By Meritech Capital Partners

RALEIGH, NC – (Marketwire – July 13, 2017) – Pendo today announced it has raised $25 million in Series C financing led…

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Product Management

Feature Adoption 101 – Promotion, Measurement, & Acceleration

A Quick Primer for Software Product and Customer Success Teams Software companies are naturally excited when they go to roll…

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Product Management

6 Ways to Build a Successful NPS Program

As a company grows, it’s important to establish a baseline for customer loyalty. Invoca, a call tracking and analytics…

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In-Application Guides

Introducing Guide Throttling & Ordering

Here at Pendo, we spend a lot of time talking about the value of targeting the in-app messages that you show to your users.…

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Product Management

Exercising Our Bias To HACK

At the end of last quarter, the engineering team celebrated a really stupendous year for Pendo by hosting our first company…

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Best Practices

Pendo Story: SiteCompli

In-app feature announcements and user onboarding drive a 20x increase in adoption and 47% increase in user engagement Kristen…

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Product Management

Pendo Announces a Free Version of its Product Experience Platform for Early Stage and Startup Companies

New offering extends enterprise-grade product analytics and guidance to help early stage companies accelerate product-market…

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