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Product Management

How to Break Through Team Tension With NPS

Five years ago, if you asked any executive where they felt the most tension within their business, you would receive a pretty…

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Best Practices

Pendo Story: Cisco Cloudlock

The size and scope of the recent OAuth attack targeted towards Google Docs users was deeply alarming, and at the same time…

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Product Management

Building Customer Loyalty with NPS

This post was written by Dan Larsen, Senior Product Manager at Henry Schein. As tech has taken a larger stake in our economy…

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Best Practices

Pendo Story: WebPT

WebPT is an electronic medical record (EMR) platform for the physical therapy industry. They provide clinics with end-to-end…

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Product Management

How Salesforce Reimagined Their User Experience With Pendo

What’s important for a trial experience? How might you prepare to improve your trial? Jonathan Pappas, Director of…

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Product Management

The Rise of Product Leadership

Let’s not refer to a product manager as a generalist, a Swiss Army knife, or “CEO of a product.” Instead, let’s refer…

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Product Management

Dedication in the Details

There’s a lot to be said for people who notice the details. The details are what make something beautiful, and unique. Well…

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Product Management

What’s New is What’s New

One of the things we see at Pendo is how important announcements (like this one) are to the overall product experience. Why…

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Product Management

5 Things to Look Forward to at Pendomonium 2017

Pendomonium is right around the corner. As we expected from our first annual Pendo conference, there are a lot of things…

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Product Management

Web Application Performance

Web application performance is not only a healthy goal to strive for in 2017, it can also significantly impact your business.…

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Product Management

SaaStr 2017 Checklist

Six things you won’t want to miss at SaaStr this year: 1. Start the Week Off Right with Happy Hour There’s only one…

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Product Management

Bringing the Pink to SaaStr 2017

Next week, the Pendo team is attending our 2nd SaaStr Annual, and after last years event, we couldn’t be more excited.…

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Product Management

The Stars Are Here

In December we introduced a new “Groups” feature for feature and page analytics in Pendo that is designed to help users…

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Product Management

7 Events No Product Manager Should Miss This Year

The beginning of every quarter feels like crunch time as teams rush to budget and plan for the best events to attend in the…

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Product Management

The Path and the Destination

I’d like to share a (hypothetical) story about a product dashboard to illustrate the need to differentiate the noise of…

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Product Management

2017: Helping Customers Innovate

2016 is coming to a wrap, so I want to briefly reflect on the year and look ahead to 2017. We’ve written a lot recently…

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Product Management

We Are What We Learn

When I talk to teams about data and evidence-driven product development, I invariably encounter some fear and trepidation:…

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Product Management

Introducing Pendo Groups

Regular users of Pendo will be familiar with our color system. When you tag a page or a feature in Pendo for analysis you…

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Product Management

Pendo Raises $20 Million Series B Funding Led by Spark Capital to Accelerate the Consumerization of Enterprise Software

New funding based on company’s unique product experience platform and 400 percent annual revenue growth. RALEIGH, N.C. –…

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Product Management

Feature Adoption in the Real World

In your oddly-work-related dreams: “That new feature sounds great! We’ll roll it out right away and get you any feedback…

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Product Management

Pendo Story: MemberClicks

Duncan McCreery is the VP of Product for MemberClicks, an association management platform based in Atlanta, GA. “What that…

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Product Management

Product Trials and Data Tribulations

A product trial period is the time when sales teams have the greatest need to know what is going on between customer and…

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Onboarding

Silent Majority

Who are they? What do they want!? As we’ve written, B2B software presents some unique complications. Consider this – in…

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Executives

Running your own race

The City of Raleigh and New York City marathons were both held last weekend, and I had friends and colleagues running both…

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