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Product Management

Fireside Chat with Megan Quinn, Former PM at Google & Square

The question of where exactly do Product Managers come from has a variety of answers. Some PMs are former founders, some are…

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Best Practices

Pendo Story: Insightly

In-app messages increase onboarding engagement by 1540% and triple freemium conversions Teresa Roche is the Director of…

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In-Application Guides

In-App NPS Surveys: The Best Delivery Method?

Best practices for Net Promoter surveys is one of the areas where we see the most interest from our customers and prospects.…

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Product Management

The Agent

Since I started working at Pendo, people often ask, “What is Pendo?” From an engineering perspective, if Pendo is one…

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Product Management

Feature Adoption 101 – Promotion, Measurement, & Acceleration

A Quick Primer for Software Product and Customer Success Teams Software companies are naturally excited when they go to roll…

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Product Management

6 Ways to Build a Successful NPS Program

As a company grows, it’s important to establish a baseline for customer loyalty. Invoca, a call tracking and analytics…

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Product Management

Exercising Our Bias To HACK

At the end of last quarter, the engineering team celebrated a really stupendous year for Pendo by hosting our first company…

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Best Practices

Pendo Story: SiteCompli

In-app feature announcements and user onboarding drive a 20x increase in adoption and 47% increase in user engagement Kristen…

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Product Management

Pendo Announces a Free Version of its Product Experience Platform for Early Stage and Startup Companies

New offering extends enterprise-grade product analytics and guidance to help early stage companies accelerate product-market…

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Product Management

6 Events to Attend this June

The Pendo team is hitting the road this month with events across the country and beyond. Be sure to catch our team in Paris,…

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Product Management

How to Break Through Team Tension With NPS

Five years ago, if you asked any executive where they felt the most tension within their business, you would receive a pretty…

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Best Practices

Pendo Story: Cisco Cloudlock

The size and scope of the recent OAuth attack targeted towards Google Docs users was deeply alarming, and at the same time…

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Product Management

Building Customer Loyalty with NPS

This post was written by Dan Larsen, Senior Product Manager at Henry Schein. As tech has taken a larger stake in our economy…

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Best Practices

Pendo Story: WebPT

WebPT is an electronic medical record (EMR) platform for the physical therapy industry. They provide clinics with end-to-end…

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Product Management

How Salesforce Reimagined Their User Experience With Pendo

What’s important for a trial experience? How might you prepare to improve your trial? Jonathan Pappas, Director of…

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Product Management

The Rise of Product Leadership

Let’s not refer to a product manager as a generalist, a Swiss Army knife, or “CEO of a product.” Instead, let’s refer…

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Product Management

Dedication in the Details

There’s a lot to be said for people who notice the details. The details are what make something beautiful, and unique. Well…

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Product Management

What’s New is What’s New

One of the things we see at Pendo is how important announcements (like this one) are to the overall product experience. Why…

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Product Management

5 Things to Look Forward to at Pendomonium 2017

Pendomonium is right around the corner. As we expected from our first annual Pendo conference, there are a lot of things…

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Product Management

Web Application Performance

Web application performance is not only a healthy goal to strive for in 2017, it can also significantly impact your business.…

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Product Management

SaaStr 2017 Checklist

Six things you won’t want to miss at SaaStr this year: 1. Start the Week Off Right with Happy Hour There’s only one…

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Product Management

Bringing the Pink to SaaStr 2017

Next week, the Pendo team is attending our 2nd SaaStr Annual, and after last years event, we couldn’t be more excited.…

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Product Management

The Stars Are Here

In December we introduced a new “Groups” feature for feature and page analytics in Pendo that is designed to help users…

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Product Management

7 Events No Product Manager Should Miss This Year

The beginning of every quarter feels like crunch time as teams rush to budget and plan for the best events to attend in the…

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