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Product Management

Pendo Announces Pendomonium Conference and Pendorama

Today Pendo announced its second annual Pendomonium, a destination conference for technology product leaders. Additionally,…

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Best Practices

Simplify and Personalize NPS with Pendo’s NPS Survey Wizard

NPS is an important metric for most companies today, providing a quantifiable measure of customer advocacy that companies can…

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Product Management

10 Things Learned from Launching a New Product

This post was written by Pranay Kamat, Product Manager at Loggly Inc. Just over a month ago, the team at Loggly successfully…

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Analytics

Trends Fosters Improved Insights and In-App Analysis

To create products that customers love and can’t live without, product managers need to grasp how different types of users…

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Product Management

5 Metrics That Matter for Product and CS Teams

Are your customers getting ongoing value from your product? You may think that you know the answer, but without clear metrics…

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Product Management

Focus on your strengths with NPS

This post was written by Dan Larsen, Senior Product Manager at Henry Schein and host of the Founder Story Podcast. One of my…

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Product Management

Why Raleigh?

Why Raleigh? It’s a question I get often when I share where Pendo is headquartered. I wish I had created an exhaustive…

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Product Management

Tips from Product and UX Leads on How to Collaborate to Build Exceptional Products

Last week, Pendo teamed up with our friends at ProductPlan to explore how product and UX teams can come together to build…

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Product Management

5 Things Product Managers Need to do Better in 2018

The most effective product managers are visionary empathizers, able to understand their customer, in at least some particular…

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Product Management

What is Product Management Anyway?

This blog is written by Cliff Gilley, Technical Product Manager at K2 and The Clever PM Among the many roles within…

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Product Management

Think Like a Parent and Excel at Product Management

Written by Emily Hardin, Product Manager at FoodLogiQ I’m not going to lie. It is not easy being a product manager and a…

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Product Management

Pendo Named “Best Place to Work,” Appoints Executives, Signs New Lease to Accommodate Rapid Growth

Downtown Raleigh Office Space Supports Strategy to Double Headcount in 2018RALEIGH, NC—SEPT. 20, 2017—Pendo.io, creator…

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Product Management

Pendo Completes SOC 2 Type 1 Audit

As an extension of your product, we believe that security and other controls at Pendo must be central to everything we do.…

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Polls

Reinventing NPS Analysis

New Net Promoter ScoreSM data visualizations provide deeper insight into the behaviors that drive satisfaction “NPS…

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Product Management

Going all-in on mobile: Welcome Insert to the Pendo Family

Today we’re announcing the acquisition of Insert, a mobile app engagement solution.   When we started Pendo, our initial…

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Product Management

How We Built Pankbot

Last week, Pendo hosted our second, semi-annual hackathon, or, as we like to call it, Bias to Hack. During this round of Bias…

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Product Management

Fireside Chat with Megan Quinn, Former PM at Google & Square

The question of where exactly do Product Managers come from has a variety of answers. Some PMs are former founders, some are…

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Best Practices

Pendo Story: Insightly

In-app messages increase onboarding engagement by 1540% and triple freemium conversions Teresa Roche is the Director of…

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In-Application Guides

In-App NPS Surveys: The Best Delivery Method?

Best practices for Net Promoter surveys is one of the areas where we see the most interest from our customers and prospects.…

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Product Management

The Agent

Since I started working at Pendo, people often ask, “What is Pendo?” From an engineering perspective, if Pendo is one…

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Product Management

Feature Adoption 101 – Promotion, Measurement, & Acceleration

A Quick Primer for Software Product and Customer Success Teams Software companies are naturally excited when they go to roll…

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Product Management

6 Ways to Build a Successful NPS Program

As a company grows, it’s important to establish a baseline for customer loyalty. Invoca, a call tracking and analytics…

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Product Management

Exercising Our Bias To HACK

At the end of last quarter, the engineering team celebrated a really stupendous year for Pendo by hosting our first company…

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Best Practices

Pendo Story: SiteCompli

In-app feature announcements and user onboarding drive a 20x increase in adoption and 47% increase in user engagement Kristen…

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