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Best Practices

From One Power User to 10+: Xactly Uses Pendo VIA to Unlock Marketo for More Marketers

On a team of 23 demand marketers at the sales performance management solutions company Xactly, a single person is dedicated…

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In-Application Guides

Pendo Announces Pendo VIA for Marketo, a New Guided Adoption Tool to Help Companies Grow and Govern Usage of Marketo

We’re excited to announce Pendo VIA for Marketo, the first in a series of native guided adoption solutions for…

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In-Application Guides

How We Made It Easier to Build Guides (with Pendo’s Guidance)

Pendo’s goal is to make it easy for anyone to not just have access to product data, but to use that data to drive customer…

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Best Practices

Introducing Pendo Visual Design Studio: Bringing the Power of In-App Guides to Everyone

We’re proud to announce general availability of our next-generation guide experience, which makes it even easier for teams…

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In-Application Guides

Beta Launch: New Visual Design Studio

Pendo’s new visual design studio democratizes guide creation, shifting the experience from authoring to assembly of…

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Analytics

Pendo Announces New Features to Power Multi-App Product Portfolios

Pendo customers can now understand and guide users across multi-app portfolios; democratize guide authoring with a new visual…

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Best Practices

Why In-App Messages Trump Email in the GDPR Era

Unless you’ve been vacationing under a rock for the past several months, the new GDPR regulations have been largely…

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Analytics

Zmags Saved Six Weeks of Development Using Pendo to Execute GDPR Strategy

Creating an approach for the new European regulations has been a daunting task for many software companies. But not…

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Best Practices

Simplify and Personalize NPS with Pendo’s NPS Survey Wizard

NPS is an important metric for most companies today, providing a quantifiable measure of customer advocacy that companies can…

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In-Application Guides

In-App NPS Surveys: The Best Delivery Method?

Best practices for Net Promoter surveys is one of the areas where we see the most interest from our customers and prospects.…

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In-Application Guides

Introducing Guide Throttling & Ordering

Here at Pendo, we spend a lot of time talking about the value of targeting the in-app messages that you show to your users.…

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In-Application Guides

Target, Target, Target

In the old joke, a musician lost on the streets of New York asks a stranger, “How do you get to Carnegie Hall?” The…

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Best Practices

The Best In-App Guide is One That a User Never Sees

OK, maybe that’s a bit of an exaggeration, but there is value in thinking this way. We call our most active guide users…

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In-Application Guides

User Experiments with In-App Guides? Make Sure You Know What to Measure

In-app guides provide a unique avenue to product and customer success teams–they open up the application itself as a…

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Customer Success

Five Product Manager Tips from Camp

I spent last weekend at ProductCamp LA. I’ve been to plenty of camps–sailing camp, YMCA camp, and leadership camp. It…

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In-Application Guides

Are Your Guides Effective? New Enhancements Make it Easier to Find Out

As many regular users of Pendo have noticed, over the last few months, we have been focused on making the analytics around…

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Best Practices

Pendo Story: Zift Solutions

Zift Solutions helps channel organizations increase channel sales, and boost marketing impact with a superior technology…

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In-Application Guides

New Enhancements to Segments and Guides

In the past several weeks, we’ve released a number of enhancements to the Pendo interface. In addition to our ongoing…

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In-Application Guides

Building a Guides SWAT team

Guides are awesome!  At least that’s how we feel about them here at Pendo. And if one small piece of contextual help can…

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In-Application Guides

3 Key Ways Onboarding Drives More Trial Conversions

Analytics and Guides Work Together   The combination of analytics and in-app guides offers a valuable opportunity to improve…

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In-Application Guides

Pendo Story: ShowClix

ShowClix provides full-service event ticketing and access control solutions to professional event organizers around the…

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In-Application Guides

The Evolution of the Role of the Product Manager

Join us on October 1st at 2pm EDT to hear a panel discussion on the current state of product management and how market forces…

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In-Application Guides

READ THE MANUAL

Binders. Manuals. Online help. Video instructions. We have lived through many generations of helping users learn, use and…

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In-Application Guides

Onboarding and Trial Conversions

Using In-Application Guides to Drive Revenues and Renewals When used effectively and in combination with analytics, guides…

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