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Best Practices

Pendo Story: SiteCompli

In-app feature announcements and user onboarding drive a 20x increase in adoption and 47% increase in user engagement Kristen…

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Best Practices

Pendo Story: Cisco Cloudlock

The size and scope of the recent OAuth attack targeted towards Google Docs users was deeply alarming, and at the same time…

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Best Practices

Pendo Story: WebPT

WebPT is an electronic medical record (EMR) platform for the physical therapy industry. They provide clinics with end-to-end…

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Best Practices

Pendo Guides & Accessibility

Any piece of software that is delivered to or used by the U.S. Federal government is required to be 508C compliant. Section…

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Analytics

Free Your Data! Banish Data Silos For Good

Data silos are a common problem in organizations. Incompatible tools (and often a dose of departmental territoriality) cause…

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Best Practices

The State of Walkthroughs in Pendo

An engagement summary of walkthroughs deployed through our platform As a data-focused company, we spend a lot of time looking…

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Best Practices

The Best In-App Guide is One That a User Never Sees

OK, maybe that’s a bit of an exaggeration, but there is value in thinking this way. We call our most active guide users…

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Best Practices

Why Good Product Managers Practice Roadmap Strategy

Last month, I sat down with Jim Semick of ProductPlan to discuss his “Guide to Product Roadmaps” book, and to delve into…

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Analytics

Pendo Integration with Zapier

From the start, Pendo was designed to be more than just an analytics tool. We wanted to make sure that our customers could…

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Best Practices

The Big Data Sales Teams Need Now: Product Usage

The Prospect Demo You just finished a demo call with a hot inbound sales lead. The good news: They asked great questions.…

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Best Practices

12 Traits of a Powerful Product Vision

They lack bite, resonance, and cohesiveness. It just feels like you’re going through the motions. But what makes a product…

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Best Practices

Elements of a Great User Experience: Pt 1

We love good UX at Pendo. It’s pretty, practical, and oh-so-intuitive! That’s why we were excited to chat with…

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Best Practices

Pendo Story: Zift Solutions

Zift Solutions helps channel organizations increase channel sales, and boost marketing impact with a superior technology…

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Best Practices

Onboarding different customer types: Jump in, the water’s fine!

For many teams, addressing onboarding at all is a great accomplishment. But once you have dipped your toes into that warm…

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Analytics

5 Surprising Things We Learned About Product Data—Results From Our First Product Success Survey

At the beginning of the year, we launched our first Product Success Survey. We wanted to better understand what dimensions of…

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Best Practices

This Product Manager Hack Saved Me One Hour a Day (and Helped Me Connect with More Customers)

How I saved an hour every day, stopped wasting my team and customers’ time, and gathered valuable insights and feedback…

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Analytics

5 Ways Website Analytics Help Drive Product Success

Businesses are constantly looking for ways to improve software products by adding new features, or removing those that are…

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Analytics

Analysis of Browser User/Market-share, or So Long! IE8, 9 and 10

Developers love to create new functionality about as much as they dislike the tedious work necessary to get web apps to work…

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Best Practices

User Onboarding: FormAssembly Pendo Story

FormAssembly helps thousands of organizations build smarter, more effective online forms. FormAssembly is designed to tackle…

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Best Practices

Funnels and Paths are the New Black

New Pendo Features We are excited to talk about a few new features we have launched recently as part of the Pendo platform.…

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Best Practices

Product Data Helps You Sell

Getting More From Pendo (Part 2). Empowering Sales and Marketing In this second post in the series, we look at how you can…

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