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Product Management

How to Translate Your Strategic Goals Into an Actionable Product Roadmap

In addition to your many other responsibilities as a product manager, you may have noticed that you often play the role of a…

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Best Practices

The State of Walkthroughs in Pendo

An engagement summary of walkthroughs deployed through our platform As a data-focused company, we spend a lot of time looking…

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Customer Success

Pendo Integrates with Salesforce to Deliver Product Intelligence to Go-to-Market Teams

Raleigh, NC – October 03, 2016 – Pendo, a data-driven platform that helps companies deliver great software,…

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Onboarding

All Aboard the ‘Orient Express’ – Part 2

Welcome back onboard the “Orient Express”. Our cross-functional team here at Pendo continues to work through the…

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Product Management

Pendo Story: Infor HCM

Darrell Burgan is the vice president of development for Infor’s Human Capital Management software portfolio. He leads a…

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Onboarding

All Aboard the onboarding ‘Orient Express’ – Part 1

Orient Express? Better onboarding = faster orientation… get it? In our case, it’s the code name for a cross-functional…

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Best Practices

The Best In-App Guide is One That a User Never Sees

OK, maybe that’s a bit of an exaggeration, but there is value in thinking this way. We call our most active guide users…

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In-Application Guides

User Experiments with In-App Guides? Make Sure You Know What to Measure

In-app guides provide a unique avenue to product and customer success teams–they open up the application itself as a…

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Analytics

Pendo Integration with Zapier

From the start, Pendo was designed to be more than just an analytics tool. We wanted to make sure that our customers could…

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Analytics

Pendo Story: Act-On Software

Act-On Software is a marketing automation company delivering innovation that empowers marketers to do the best work of their…

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Customer Success

Pendo Story: TrendKite

Becky Banasik is the Vice President of Customer Success at TrendKite, an analytics-driven platform that is revolutionizing…

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In-Application Guides

Are Your Guides Effective? New Enhancements Make it Easier to Find Out

As many regular users of Pendo have noticed, over the last few months, we have been focused on making the analytics around…

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Product Management

Pendo and Gainsight Partner to Grow Product and Customer Success

Oakland, California — Pendo and Gainsight announced today a new strategic partnership to deliver an integrated Product and…

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Best Practices

Pendo Story: Zift Solutions

Zift Solutions helps channel organizations increase channel sales, and boost marketing impact with a superior technology…

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In-Application Guides

New Enhancements to Segments and Guides

In the past several weeks, we’ve released a number of enhancements to the Pendo interface. In addition to our ongoing…

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In-Application Guides

Building a Guides SWAT team

Guides are awesome!  At least that’s how we feel about them here at Pendo. And if one small piece of contextual help can…

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Onboarding

Personalize onboarding with custom list segments

Onboarding Users More Effectively At the risk of overstating the obvious, the more personalized an onboarding experience can…

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Polls

Testing NPS Surveys – How a Simple Change Caused a 78% Variation in Net Promoter Score Results

At Pendo we’ve been highly consistent in our outreach for customer feedback. Engaging with, and ensuring that our clients…

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Product Management

Pendo Story: Invoca

Industry Users Measured Key Outcomes Marketing Tech 5,000+ Higher Customer Satisfaction & Feature Adoption Invoca helps…

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Analytics

5 Surprising Things We Learned About Product Data—Results From Our First Product Success Survey

At the beginning of the year, we launched our first Product Success Survey. We wanted to better understand what dimensions of…

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Product Management

Pendo Story: MaxPoint

MaxPoint is a marketing technology company that generates hyperlocal intelligence to optimize retail performance. The company…

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Polls

Introducing Pendo Polls & NPS Scores

Bring together quantitative product analysis and qualitative user feedback for unprecedented insight. Getting customer and…

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Product Management

Pendo Adds Qualitative User Feedback Capabilities to Its Robust Product Analytics

New capabilities help companies easily capture customer feedback directly in their applications San Francisco —…

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Product Management

New Pendo Survey Shows that Combining Product Data with In-App Feedback Can Increase Product Revenue by Over 100%

New Pendo survey shows that companies who combine product data with in-app feedback are more likely to outperform their…

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