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NPS

Pendo Integration with Zendesk Timeline Provides Continuous View of User Engagement and Sentiment

Customer context at the point of communication Pendo now integrates with Zendesk Timeline, a new feature that allows customer…

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Analytics

Introducing Integrated Multi-App Analytics

This new feature shifts focus from individual apps to multi-app portfolios allowing large companies to understand and guide…

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In-Application Guides

Beta Launch: New Visual Design Studio

Pendo’s new visual design studio democratizes guide creation, shifting the experience from authoring to assembly of…

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Product Management

Pendo Powers Growth And Scale for Digital Enterprises with New Product Features

New Pendo Features Power Growth And Scale for Digital Enterprises Pendo powers product experiences for some of the world’s…

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Product Management

NPS Email Delivery Option from Pendo Expands NPS Program Reach

If you are a product or customer success manager for a software company, you are probably all too familiar with the…

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NPS

Pendo Introduces New NPS Slack Integration to Streamline Feedback Sharing

If you are tracking your NPS score, you are not alone. Many SaaS companies now use the Net Promoter System®️ (NPS) to…

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Product Management

Introducing the Product Cloud Alliance: An Integrated Toolstack Transforming Product Management

What’s in your product stack? Until recently this question was met with blank stares. Today, there is broad ecosystem of…

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Product Management

The Intersection of Form and Function: Inspiring Product Creativity at Front Utah

Last week, the Pendo team joined hundreds of passionate product practitioners in Salt Lake City for the annual Front Case…

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Mobile

Pendo’s New Mobile Offering Helps Teams Create Delightful Product Experiences on Any Screen or Device

Today, we announced the addition of integrated native mobile analytics, surveys, announcements, and guidance to the Pendo…

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Product Management

How Will the Product Manager Role Change in 2018?

As product experience becomes more important in many software companies, the product manager role is undergoing a fairly…

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Product Management

Front UX Bootcamp: Product Learning and Practice at 7,000 Feet

Set on the stunning slopes of Utah Olympic Sports Park, last week’s Front UX and Product Management bootcamp was…

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Best Practices

Simplify and Personalize NPS with Pendo’s NPS Survey Wizard

NPS is an important metric for most companies today, providing a quantifiable measure of customer advocacy that companies can…

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Analytics

Trends Fosters Improved Insights and In-App Analysis

To create products that customers love and can’t live without, product managers need to grasp how different types of users…

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Product Management

5 Metrics That Matter for Product and CS Teams

Are your customers getting ongoing value from your product? You may think that you know the answer, but without clear metrics…

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Product Management

Tips from Product and UX Leads on How to Collaborate to Build Exceptional Products

Last week, Pendo teamed up with our friends at ProductPlan to explore how product and UX teams can come together to build…

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