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Pendo Blog

Insights on product, users, and success.

NPS

Pendo Integration with Zendesk Timeline Provides Continuous View of User Engagement and Sentiment

Customer context at the point of communication Pendo now integrates with Zendesk Timeline, a new feature that allows customer…

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Analytics

Pendo Announces New Zendesk Integration to Improve Customer Success and Support

With new integration, Pendo supports Zendesk’s mission to empower organizations to improve customer engagement and better…

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Executives

Pendo Named a Cool Vendor by Gartner for 2018

Pendo is excited to be named one of three “Cool Vendors” in application development by leading analyst firm Gartner.…

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Product Management

Pendo’s Fast Growth Continues in Third Quarter

Highlights of Pendo’s third quarter include a Series D fund raise, significant customer, bookings and hiring growth, major…

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Analytics

See You Soon, Right?

Introducing retention analytics from Pendo In the SaaS industry and frankly for any digital product, retention is one of the…

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Analytics

Introducing Integrated Multi-App Analytics

This new feature shifts focus from individual apps to multi-app portfolios allowing large companies to understand and guide…

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In-Application Guides

Beta Launch: New Visual Design Studio

Pendo’s new visual design studio democratizes guide creation, shifting the experience from authoring to assembly of…

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Team

Pendo Named to Forbes Next Billion-Dollar Startups List for 2018

It’s been an exciting few weeks for Pendo, starting with our Series D funding announcement and listing to the Forbes…

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Customer Success

Pendo Story: Catchpoint Uses Pendo to Accelerate Trial Conversions and Sales

Guided test drive experience reduces sales cycle time by 50% Norm Robinson is a knowledge development manager at Catchpoint,…

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Product Management

Pendo Powers Growth And Scale for Digital Enterprises with New Product Features

New Pendo Features Power Growth And Scale for Digital Enterprises Pendo powers product experiences for some of the world’s…

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Analytics

Pendo Announces New Features to Power Multi-App Product Portfolios

Pendo customers can now understand and guide users across multi-app portfolios; democratize guide authoring with a new visual…

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Team

Pendo Paints SF Pink

With a who’s who list of Bay Area customers, a thriving SoMa office and Pendo pink signage across U.S. 101, SFO and…

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Best Practices

Pendo Achieves SOC 2 Type 2 Compliance

Last week, Pendo passed its SOC 2 Type 2 audit with no exceptions. Around this time last year, Pendo announced completion of…

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Product Management

NPS Email Delivery Option from Pendo Expands NPS Program Reach

If you are a product or customer success manager for a software company, you are probably all too familiar with the…

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Executives

Pendo Named to 2018 Forbes Cloud 100 List

Pendo is proud to make the Forbes Cloud 100 list for the first time this year, and alongside many of our customers. Please…

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Executives

Pendo Raises $50 Million Series D Funding to Drive Geographic and Market Expansion

Exciting news from Pendo today! Watch the video below for our CEO’s take on the news, and read the full release below.…

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Analytics

Why We Built Pendo Reports for Confluence

At Pendo, the product and engineering teams use Confluence for almost all knowledge sharing. An idea might start in a meeting…

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NPS

Pendo Introduces New NPS Slack Integration to Streamline Feedback Sharing

If you are tracking your NPS score, you are not alone. Many SaaS companies now use the Net Promoter System®️ (NPS) to…

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Executives

Pendo Exceeds Expectations for Bookings, Customers & Hiring in Quarter of Record Growth

Highlights of Pendo’s second quarter include significant customer, bookings and hiring growth, major product launches,…

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Executives

Pendo Named One of JMP Securities’ Hot 100 Privately-Held Software Companies for 2018

Pendo is proud to be named a “Hot 100” private U.S. software company by JMP Securities in the 2018 report…

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NPS

What Does The Vox Say?

It says you should start using NPS Understanding customer sentiment—and how the product experience influences…

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NPS

Pendo Introduces Pendo Vox, a Free NPS Tool for Digital Product Teams

We’re live at the Mind the Product conference today in San Francisco, introducing to conference attendees a new…

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Best Practices

Meet Pendo’s First Data Protection Officer

Kate Helin was a fresh college graduate implementing a new HR system for the Department of Defense when she learned the…

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Product Management

Introducing the Product Cloud Alliance: An Integrated Toolstack Transforming Product Management

What’s in your product stack? Until recently this question was met with blank stares. Today, there is broad ecosystem of…

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