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Pendo Blog

Insights on product, users, and success.

Best Practices

8 ways SmartRecruiters got smarter after using Pendo NPS

Headquartered in the heart of San Francisco, CA with offices globally, SmartRecruiters is a leading provider of talent…

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Executives

Welcome to the Age of Product

When my co-founders and I started Pendo, we mostly wanted to build a product for ourselves—B2B cloud product leaders. We…

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Team

Pendo Quantified: The Metrics Behind the Magic in 2018

Happy New Year to all of our customers, partners and friends! The team at Pendo had a year full of growth and hard work,…

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Product Management

A Few of Our Favorite (Product) Things

Pendo celebrates great digital products every day. But during the holidays, we’re especially thankful for the products…

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Best Practices

“How I Built This” Host Guy Raz to Headline Inaugural ProductCraft Conference

We are thrilled to announce today that ProductCraft will bring its editorial content to life in an inaugural conference for…

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Best Practices

How Pendo Helps Infor Talent Science Make Data-Driven Product Decisions

Infor is a global leader in enterprise software solutions for every aspect of a business. At more than 16,000 employees…

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Team

Pendo’s Plan to Add 590 Jobs in Downtown Raleigh

Today marks an important milestone in Pendo’s history. With support from the state of North Carolina, Wake County and the…

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Team

Pendo Named Software Company of the Year at 2018 NC Tech Awards

Thank you to NC TECH for hosting a fun event last week! Pendo is proud to be named a 2018 NC Tech Award winner. More on the…

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NPS

Pendo Integration with Zendesk Timeline Provides Continuous View of User Engagement and Sentiment

Customer context at the point of communication Pendo now integrates with Zendesk Timeline, a new feature that allows customer…

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Analytics

Pendo Announces New Zendesk Integration to Improve Customer Success and Support

With new integration, Pendo supports Zendesk’s mission to empower organizations to improve customer engagement and better…

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Executives

Pendo Named a Cool Vendor by Gartner for 2018

Pendo is excited to be named one of three “Cool Vendors” in application development by leading analyst firm Gartner.…

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Product Management

Pendo’s Fast Growth Continues in Third Quarter

Highlights of Pendo’s third quarter include a Series D fund raise, significant customer, bookings and hiring growth, major…

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Analytics

See You Soon, Right?

Introducing retention analytics from Pendo In the SaaS industry and frankly for any digital product, retention is one of the…

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Analytics

Introducing Integrated Multi-App Analytics

This new feature shifts focus from individual apps to multi-app portfolios allowing large companies to understand and guide…

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In-Application Guides

Beta Launch: New Visual Design Studio

Pendo’s new visual design studio democratizes guide creation, shifting the experience from authoring to assembly of…

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Team

Pendo Named to Forbes Next Billion-Dollar Startups List for 2018

It’s been an exciting few weeks for Pendo, starting with our Series D funding announcement and listing to the Forbes…

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Customer Success

Pendo Story: Catchpoint Uses Pendo to Accelerate Trial Conversions and Sales

Guided test drive experience reduces sales cycle time by 50% Norm Robinson is a knowledge development manager at Catchpoint,…

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Product Management

Pendo Powers Growth And Scale for Digital Enterprises with New Product Features

New Pendo Features Power Growth And Scale for Digital Enterprises Pendo powers product experiences for some of the world’s…

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Analytics

Pendo Announces New Features to Power Multi-App Product Portfolios

Pendo customers can now understand and guide users across multi-app portfolios; democratize guide authoring with a new visual…

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Team

Pendo Paints SF Pink

With a who’s who list of Bay Area customers, a thriving SoMa office and Pendo pink signage across U.S. 101, SFO and…

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Best Practices

Pendo Achieves SOC 2 Type 2 Compliance

Last week, Pendo passed its SOC 2 Type 2 audit with no exceptions. Around this time last year, Pendo announced completion of…

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Product Management

NPS Email Delivery Option from Pendo Expands NPS Program Reach

If you are a product or customer success manager for a software company, you are probably all too familiar with the…

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Executives

Pendo Named to 2018 Forbes Cloud 100 List

Pendo is proud to make the Forbes Cloud 100 list for the first time this year, and alongside many of our customers. Please…

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Executives

Pendo Raises $50 Million Series D Funding to Drive Geographic and Market Expansion

Exciting news from Pendo today! Watch the video below for our CEO’s take on the news, and read the full release below.…

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