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Pendo Blog

Insights on product, users, and success.

Team

Pendo Named to Forbes Next Billion-Dollar Startups List for 2018

It’s been an exciting few weeks for Pendo, starting with our Series D funding announcement and listing to the Forbes…

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Customer Success

Pendo Story: Catchpoint Uses Pendo to Accelerate Trial Conversions and Sales

Guided test drive experience reduces sales cycle time by 50% Norm Robinson is a knowledge development manager at Catchpoint,…

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Product Management

Pendo Powers Growth And Scale for Digital Enterprises with New Product Features

New Pendo Features Power Growth And Scale for Digital Enterprises Pendo powers product experiences for some of the world’s…

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Analytics

Pendo Announces New Features to Power Multi-App Product Portfolios

Pendo customers can now understand and guide users across multi-app portfolios; democratize guide authoring with a new visual…

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Team

Pendo Paints SF Pink

With a who’s who list of Bay Area customers, a thriving SoMa office and Pendo pink signage across U.S. 101, SFO and…

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Best Practices

Pendo Achieves SOC 2 Type 2 Compliance

Last week, Pendo passed its SOC 2 Type 2 audit with no exceptions. Around this time last year, Pendo announced completion of…

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Product Management

NPS Email Delivery Option from Pendo Expands NPS Program Reach

If you are a product or customer success manager for a software company, you are probably all too familiar with the…

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Executives

Pendo Named to 2018 Forbes Cloud 100 List

Pendo is proud to make the Forbes Cloud 100 list for the first time this year, and alongside many of our customers. Please…

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Executives

Pendo Raises $50 Million Series D Funding to Drive Geographic and Market Expansion

Exciting news from Pendo today! Watch the video below for our CEO’s take on the news, and read the full release below.…

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Analytics

Why We Built Pendo Reports for Confluence

At Pendo, the product and engineering teams use Confluence for almost all knowledge sharing. An idea might start in a meeting…

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NPS

Pendo Introduces New NPS Slack Integration to Streamline Feedback Sharing

If you are tracking your NPS score, you are not alone. Many SaaS companies now use the Net Promoter System®️ (NPS) to…

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Executives

Pendo Exceeds Expectations for Bookings, Customers & Hiring in Quarter of Record Growth

Highlights of Pendo’s second quarter include significant customer, bookings and hiring growth, major product launches,…

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Executives

Pendo Named One of JMP Securities’ Hot 100 Privately-Held Software Companies for 2018

Pendo is proud to be named a “Hot 100” private U.S. software company by JMP Securities in the 2018 report…

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NPS

What Does The Vox Say?

It says you should start using NPS Understanding customer sentiment—and how the product experience influences…

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NPS

Pendo Introduces Pendo Vox, a Free NPS Tool for Digital Product Teams

We’re live at the Mind the Product conference today in San Francisco, introducing to conference attendees a new…

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Best Practices

Meet Pendo’s First Data Protection Officer

Kate Helin was a fresh college graduate implementing a new HR system for the Department of Defense when she learned the…

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Product Management

Introducing the Product Cloud Alliance: An Integrated Toolstack Transforming Product Management

What’s in your product stack? Until recently this question was met with blank stares. Today, there is broad ecosystem of…

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Product Management

Pendo Announces Product Cloud Alliance

The Product Cloud continues to evolve since we announced it at Pendomonium in March. Today, we’re building on that…

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Best Practices

Why In-App Messages Trump Email in the GDPR Era

Unless you’ve been vacationing under a rock for the past several months, the new GDPR regulations have been largely…

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Product Management

The Intersection of Form and Function: Inspiring Product Creativity at Front Utah

Last week, the Pendo team joined hundreds of passionate product practitioners in Salt Lake City for the annual Front Case…

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Analytics

Zmags Saved Six Weeks of Development Using Pendo to Execute GDPR Strategy

Creating an approach for the new European regulations has been a daunting task for many software companies. But not…

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Executives

Pendo Named One of Inc. Magazine’s Best Workplaces of 2018

Pendo is proud to share that we’ve ranked one of Inc. Magazine’s Best Workplaces for 2018. According to Inc.,…

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Best Practices

Pendo is Committed to Compliance with GDPR Regulations

As an extension of your product, we believe that security and privacy must be central to everything we do. As product…

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Team

Pendo Q1 Milestones: 81 New Customers, Doubled Bookings, Pendomonium Growth, Product & Editorial Momentum

A Pendo news release out today covers highlights of our first quarter, including significant customer, bookings and product…

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