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Product Management

What is Product Management Anyway?

This blog is written by Cliff Gilley, Technical Product Manager at K2 and The Clever PM Among the many roles within…

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Product Management

Think Like a Parent and Excel at Product Management

Written by Emily Hardin, Product Manager at FoodLogiQ I’m not going to lie. It is not easy being a product manager and a…

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Product Management

Pendo Named “Best Place to Work,” Appoints Executives, Signs New Lease to Accommodate Rapid Growth

Downtown Raleigh Office Space Supports Strategy to Double Headcount in 2018RALEIGH, NC—SEPT. 20, 2017—Pendo.io, creator…

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Product Management

Pendo Completes SOC 2 Type 1 Audit

As an extension of your product, we believe that security and other controls at Pendo must be central to everything we do.…

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Polls

Reinventing NPS Analysis

New Net Promoter ScoreSM data visualizations provide deeper insight into the behaviors that drive satisfaction “NPS…

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Product Management

Going all-in on mobile: Welcome Insert to the Pendo Family

Today we’re announcing the acquisition of Insert, a mobile app engagement solution.   When we started Pendo, our initial…

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Product Management

How We Built Pankbot

Last week, Pendo hosted our second, semi-annual hackathon, or, as we like to call it, Bias to Hack. During this round of Bias…

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Product Management

Fireside Chat with Megan Quinn, Former PM at Google & Square

The question of where exactly do Product Managers come from has a variety of answers. Some PMs are former founders, some are…

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Best Practices

Pendo Story: Insightly

In-app messages increase onboarding engagement by 1540% and triple freemium conversions Teresa Roche is the Director of…

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In-Application Guides

In-App NPS Surveys: The Best Delivery Method?

Best practices for Net Promoter surveys is one of the areas where we see the most interest from our customers and prospects.…

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Product Management

The Agent

Since I started working at Pendo, people often ask, “What is Pendo?” From an engineering perspective, if Pendo is one…

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Product Management

Feature Adoption 101 – Promotion, Measurement, & Acceleration

A Quick Primer for Software Product and Customer Success Teams Software companies are naturally excited when they go to roll…

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Product Management

6 Ways to Build a Successful NPS Program

As a company grows, it’s important to establish a baseline for customer loyalty. Invoca, a call tracking and analytics…

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Product Management

Exercising Our Bias To HACK

At the end of last quarter, the engineering team celebrated a really stupendous year for Pendo by hosting our first company…

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Best Practices

Pendo Story: SiteCompli

In-app feature announcements and user onboarding drive a 20x increase in adoption and 47% increase in user engagement Kristen…

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Product Management

Pendo Announces a Free Version of its Product Experience Platform for Early Stage and Startup Companies

New offering extends enterprise-grade product analytics and guidance to help early stage companies accelerate product-market…

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Product Management

6 Events to Attend this June

The Pendo team is hitting the road this month with events across the country and beyond. Be sure to catch our team in Paris,…

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Product Management

How to Break Through Team Tension With NPS

Five years ago, if you asked any executive where they felt the most tension within their business, you would receive a pretty…

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Best Practices

Pendo Story: Cisco Cloudlock

The size and scope of the recent OAuth attack targeted towards Google Docs users was deeply alarming, and at the same time…

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Product Management

Building Customer Loyalty with NPS

This post was written by Dan Larsen, Senior Product Manager at Henry Schein. As tech has taken a larger stake in our economy…

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Best Practices

Pendo Story: WebPT

WebPT is an electronic medical record (EMR) platform for the physical therapy industry. They provide clinics with end-to-end…

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Product Management

How Salesforce Reimagined Their User Experience With Pendo

What’s important for a trial experience? How might you prepare to improve your trial? Jonathan Pappas, Director of…

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Product Management

The Rise of Product Leadership

Let’s not refer to a product manager as a generalist, a Swiss Army knife, or “CEO of a product.” Instead, let’s refer…

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Product Management

Dedication in the Details

There’s a lot to be said for people who notice the details. The details are what make something beautiful, and unique. Well…

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