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Customer Success

Building Customer Loyalty with NPS

This post was written by Dan Larsen, Senior Product Manager at Henry Schein. As tech has taken a larger stake in our economy…

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Product Management

The Rise of Product Leadership

Let’s not refer to a product manager as a generalist, a Swiss Army knife, or “CEO of a product.” Instead, let’s refer…

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Best Practices

Elements of a Great User Experience: Pt 1

We love good UX at Pendo. It’s pretty, practical, and oh-so-intuitive! That’s why we were excited to chat with…

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